Mumbai: Liberty General Insurance Ltd. (Liberty), one of the leading general insurance companies in India has always been at the forefront of bringing value driven products for its customers, and exploring new avenues to reach out to them, thus providing innovative insurance solutions according to their ever changing needs. Bearing this in mind, Liberty and SpiceJet, India’s leading airline, have partnered together to offer ‘Liberty Secure Travel’ an insurance policy to consumers who book airline travel through SpiceJet’s website and mobile site.
Applicable across SpiceJet’s domestic network, Liberty’s new Zero Cancellation service offered
under the Liberty Secure Travel Policy allows passengers to seamlessly cancel tickets and
claim full reimbursement of the cancellation charges in case they are unable to fly due to any
unavoidable circumstances. Customers can avail the offering by paying an additional nominal
fee and adding the insurance cover while booking the flight ticket.
With Zero Cancellation insurance, passengers can claim a full cancellation fee reimbursement
for a flight booking made in advance not beyond 90 days. The sum insured in the event of a
ticket cancellation is Rs. 5000/-. The premium for a single passenger on a single flight booking
will vary anywhere between INR 399/- for bookings made in advance of a minimum of 7 days to
INR 643/- for a maximum of 30-90 days.
Speaking on the development, Mr. Roopam Asthana, CEO & Whole Time Director, Liberty
General Insurance said, “Through our partnership with SpiceJet we expect increased
penetration of insurance by leveraging their platform. We plan to reach out to consumers with a
relevant travel insurance solution when they book through SpiceJet’s website or mobile site.
This product will offer peace of mind, flexibility and cost savings to SpiceJet passengers in these
Ms. Shilpa Bhatia, Chief Commercial Officer, SpiceJet said, “Most leisure travellers tend to
book in advance for their much-awaited holidays to get the best fare deals. However, last
minute cancellations due to an emergency is the biggest worry faced by most passengers. Now,
SpiceJet with its unique Zero Cancellation service takes away that worry and allows passengers
to book freely, in advance or closer to the date of travel without any fear of cancellations
charges. SpiceJet’s Zero Cancellation service comes at a nominal cost and aims to ensure
peace of mind for our passengers. With our Zero Cancellation service, we want to ensure not
just the safest but a complete worry-free travel experience for our customers.”